When must a comp be signed by a manager?

A comp, or complimentary item, must be signed by a manager immediately to ensure proper oversight and accountability. This practice is important in the restaurant industry for several reasons. First, obtaining immediate approval helps maintain control over comping procedures and prevents misuse or unauthorized discounts, which can impact the restaurant's revenue. Additionally, signing immediately allows for accurate documentation, ensuring that the reason for the comp is clearly noted while the details are still fresh. This can aid in monitoring trends and making data-driven decisions about future comp policies and guest relations. By having a manager address the comp at the moment it arises, it also reinforces the establishment's commitment to customer service, as it indicates prompt attention to guest needs.