What is an essential process that should occur before a busy service period at Montana Grill?

Ensuring adequate staffing and ingredient preparation is crucial before a busy service period at Montana Grill because it directly influences the restaurant's ability to operate efficiently and effectively. Having enough staff on hand allows for smoother service, as there are enough team members to attend to customers' needs and manage orders in a timely manner.

Additionally, preparing the necessary ingredients ahead of time means that the kitchen can function without delays, ensuring that menu items can be created quickly and that customers experience minimal wait times. This level of preparation not only enhances customer satisfaction by providing a seamless dining experience, but it also helps reduce stress on the staff during peak hours, leading to better overall performance and morale.

In contrast, reviewing customer feedback, launching a new menu, or increasing the dining area size pertain to longer-term strategies rather than immediate preparations needed to handle a busy service. These activities may be beneficial for the overall operation of the restaurant, but they do not address the immediate needs of staffing and ingredient readiness right before a busy period.