Immediately after clocking in for your shift, what should you do?

The best course of action immediately after clocking in for your shift is to read the server communication book and wipe tables. This practice helps ensure that you are updated on any important announcements, changes, or special instructions regarding the day’s service. The communication book often contains vital information, such as menu changes, specials, or specific customer notes that could impact service.

Additionally, wiping tables not only prepares the dining area for guests but also shows professionalism and readiness for the shift ahead. By doing these tasks, you are putting yourself in a position to provide excellent service right from the moment you start your shift, ensuring that everything is clean and that you are informed of the day’s expectations.

In contrast, engaging in conversation with co-workers might delay your readiness for service, checking your phone can distract you from preparing for your responsibilities, and starting to serve guests without being fully informed or prepared could lead to oversight or mistakes in service. Therefore, focusing on reviewing the communication book and ensuring a clean environment is the most effective way to begin your shift.