How can staff upsell menu items effectively?

To effectively upsell menu items, suggesting pairings or highlighting popular choices is particularly powerful. This approach engages customers by providing them with recommendations that enhance their dining experience. For example, if a server suggests a specific wine that complements a steak dish, they are not only encouraging a higher sale but also creating an experience that elevates the meal.

Highlighting popular choices also plays into social proof, as people often feel more comfortable choosing items that others have enjoyed. This strategy can encourage diners to try new items they may not have considered, increasing overall satisfaction and sales.

In contrast, emphasizing low-priced items might encourage customers to spend less rather than explore higher-priced options, and focusing only on discounts could undermine the perceived value of the menu. Additionally, reading from the menu verbatim doesn't facilitate a personalized interaction or highlight the unique aspects and appeal of the dishes, which are crucial in upselling effectively.